General

Sales questions

• What payment methods are available?
• Can I pay for your product in my native currency?
• What if my order failed or was rejected?
• Can I buy your product on a CD?
• Can I return the product and get my money back?
• How do I get an invoice for my purchase of Airy product?
• Will I be charged the tax / VAT as well?

Upgrade questions

• General upgrade instructions
• Upgrade Policy

Activation questions

• What is activation?
• What if my program is not activated?
• How should I activate the software?
• I have lost/forgotten my activation code
• I switched my computer. How do I use my copy of the software on the new machine?
• Does activation collect any personal info about me?